Record/Prescription Request

Records Request Policy Effective 4/1/2021:

All records requests will take a minimum of 48 hours to be processed. 

It is highly possible that most requests will be completed sooner; however, some record requests may take longer. Records requests may be submitted by completing the records requests form below. In order to check the status of the requests simply send an email to [email protected]

Foreign Prescription Request Policy Effective 4/1/2021:

Jackson's Veterinary Services will not receive any prescription requests from third party pharmacies (outside pharmacies). 

If you would like to utilize an outside pharmacy you have the option to request a "WRITTEN" prescription during the time of your appointment. All "WRITTEN" prescriptions requested outside of your scheduled appointment time will have to be requested by visiting www.jacksonsvet.com and completing a prescription request form. 

All prescription request will take 48 hours to be processed. If a prescription is requested outside of your scheduled appointment time it will have to be mailed to your address due to our mobile nature of business. Shipping cost may apply for all prescriptions that require mailing via USPS to the client's address. You will have the option of standard or expedited shipping depending on how soon you will need the prescription. All mailed prescriptions are required to have tracking services for your convenience and to ensure that you have received the prescription. 

Online Pharmacy

Consider our online pharmacy! If you use our online pharmacy, no prescription is needed as all orders are processed manually and are typically processed within 6 hours of the order being placed. The pharmacy will then ship within 6 to 8 hours of the prescription being approved. Avoid the hassle and have the freedom to order your products anytime by using our online pharmacy. Find the link to our online pharmacy on our homepage, the blue icon "ONLINE PHARMACY".


Record/Prescription Request Form

Record/Prescription Request

(may take 48 hours to be processed)

Appointment Request

We cannot give estimates over the phone; using the form is the best way to reach us.

Mailing Address

4501 Charlotte Ave #90784, Nashville, TN 37209

Hours of Operation

Call for urgent care if you feel your pet needs to be seen before you are able to get an appointment!

Monday:

Appointments 9am-5pm

Mobile Urgent Care/ Transport Services 5pm-9pm

Tuesday:

Appointments 9am-5pm

Mobile Urgent Care/ Transport Services 5pm-9pm

Wednesday:

Appointments 9am-5pm

Mobile Urgent Care/ Transport Services 5pm-9pm

Thursday:

Appointments 9am-5pm

Mobile Urgent Care/ Transport Services 5pm-9pm

Friday:

By Appointment Only

Urgent Care/ Transport Services Offered If We Have Availability

Saturday:

By Appointment Only

Urgent Care/Transport Services Offered If We Have Availability

Sunday:

By Appointment Only

Urgent Care/Transport Services Offered If We Have Availability